Contact us
Contact Credit Consensus Index.
We welcome questions, feedback, correction requests, research inquiries, and commercial discussions related to Credit Consensus Index.
Email us at support@creditconsensusindex.com. When relevant, include the page or research study you are referring to.
Research & corrections
Help us answer questions and correct the record.
Research questions
Ask about a study, finding, or part of our process.
- Our methodology
- A particular study
- Recommendation counts and ranking calculations
- Platforms analyzed and research dates
- Company qualification and historical rankings
- AI citations and category-level findings
Report a correction
We want to correct legitimate factual errors.
- Incorrect pricing, fees, or APR information
- Wrong eligibility requirements or state availability
- Incorrect credit bureau reporting
- Recommendation-count or ranking-calculation errors
- A misidentified product or another material factual error
A helpful correction includes
Give our editorial team enough evidence to assess the issue.
- Page URL and the current statement
- Your suggested correction
- A current primary or authoritative source
- Contact information for follow-up questions
Supporting evidence may include official provider disclosures, product terms, pricing pages, regulatory records, or government sources.
Read our Corrections & Updates PolicyCompanies in our research
Factual updates are welcome. Rankings are not negotiated.
If your company appears in a study, you may submit factual corrections and additional documentation. We evaluate requests based on available evidence. Material changes may be reflected during a future research cycle.
- Product, pricing, or eligibility changes
- Updated disclosures or discontinued products
- Company rebrands
- Incorrect factual information
- Significant context we may have overlooked
A company request does not automatically result in
- A ranking change
- Removal from the research or removal of a competitor
- A more favorable fit analysis
- Changes to historical AI recommendation data
Ranking disputes must identify a data error
- A platform recommendation was omitted
- A company name was normalized incorrectly
- Two products were incorrectly combined
- A recommendation count was miscalculated
A general statement such as “We think we should rank higher” is not evidence of a research error.
Media, data & commercial inquiries
Discuss the research without changing its results.
Media & press
Journalists, publishers, podcasters, analysts, and other media professionals are welcome to contact us.
- AI recommendation behavior
- Consumer-credit recommendations
- Cross-platform AI consensus and citation patterns
- Changes in AI rankings over time
- Credit repair, debt relief, lending, credit building, monitoring, and AI visibility in financial services
Include your publication, topic, deadline, and preferred contact method.
Research & data licensing
Research and datasets may be available for appropriate use.
- Publishers and financial companies
- Researchers, analysts, agencies, and academic use
- Market intelligence and AI visibility analysis
Potential datasets
- AI recommendation frequency and platform-level recommendations
- Historical ranking movement and citation data
- Category-level consensus, source patterns, and cross-platform comparisons
Commercial partnerships
We may consider appropriate commercial arrangements.
- Affiliate and referral relationships
- Advertising and sponsorships
- Data licensing and research partnerships
- Other appropriate commercial arrangements
Commercial relationships do not determine independent research results or create a right to favorable editorial treatment.
Partnership details
What to include with a commercial inquiry.
Affiliate partnerships
Relevant categories include credit repair, debt relief, personal and consolidation loans, credit building, and credit monitoring.
- Company name, website, and product or service
- Affiliate network and compensation structure
- Geographic availability
- Relevant compliance requirements
Advertising & sponsorships
All paid placements must be clearly identified and kept separate from independent editorial research, rankings, and recommendations.
- Display advertising
- Newsletter or category sponsorship
- Sponsored content or research sponsorship
- Other clearly identified paid placements
Affiliate participation does not guarantee inclusion, ranking, positive coverage, or future AI recommendations. Paid advertising does not purchase or alter independent rankings.
Reviewer & personal questions
About Mark B. Huntley, J.D.
Mark is the primary consumer-credit reviewer for Credit Consensus Index. He previously co-founded CreditKnocks.com and authored hundreds of articles about consumer credit, repair, scores, loans, debt, collections, and credit-building strategies. He holds a Juris Doctor degree and previously practiced law. He is not currently a practicing attorney.
View Mark's reviewer profilePlease do not request legal advice
Credit Consensus Index does not provide legal representation, and Mark does not provide individualized legal advice through this website.
- Legal representation or review of your case
- Interpretation of individual legal rights
- Contact with creditors or filing a lawsuit
- Bankruptcy advice or case-specific legal strategy
We also cannot determine from an email whether a loan, credit repair service, debt relief program, credit card, or financial strategy is personally appropriate for you.
Privacy, access & security
Email requests and responsible reports.
Privacy requests
Contact us about personal information, access, correction, deletion, sale, sharing, or targeted-advertising opt-outs.
- Email us with the relevant privacy request
- Do not send passwords or authentication credentials
- Browser-based privacy controls may also be available
Accessibility
If you experience difficulty accessing the site, tell us what happened.
- The affected page URL
- A description of the accessibility problem
- Browser, device, or assistive technology when relevant
- A preferred alternative format, if needed
Security issues
Report suspected vulnerabilities responsibly and give us an opportunity to investigate.
- Do not exploit the vulnerability
- Do not access information you are not authorized to access
- Do not disrupt website availability
- Do not publicly disclose sensitive details before we have had a reasonable opportunity to investigate
Please do not send sensitive financial information
- Full Social Security numbers
- Credit bureau or banking login credentials
- Credit card security codes or full payment-card details
- Account passwords or other authentication credentials
Copyright, reuse & licensing
Cite and discuss our public research.
You are generally welcome to link to our public pages, cite Credit Consensus Index, quote reasonable portions with attribution, and discuss our published findings.
For substantial republishing, dataset access, commercial reuse, bulk extraction, licensing, copyright, trademark, or other intellectual-property questions, email us and identify the specific page, content, research, trademark, or dataset.
Suggested attribution
“According to Credit Consensus Index…”
“Credit Consensus Index research found…”
Where possible, link to the original study.
Why your message matters
We want to hear when we're wrong, or when the research raises a better question.
AI systems can be wrong. Financial companies change their products. Our own researchers and reviewers can make mistakes. A useful correction makes the entire dataset more valuable.
Strong future studies often begin with a specific consumer problem that broad comparison articles overlook. We welcome suggestions for situations or categories that deserve testing.
Make it easy to report errors, ask questions, challenge the research with evidence, and discuss legitimate commercial opportunities while keeping commercial relationships separate from research results.
Contact Information
Website: CreditConsensusIndex.com
General: support@creditconsensusindex.com
Research: support@creditconsensusindex.com
Corrections: support@creditconsensusindex.com
Media: support@creditconsensusindex.com
Partnerships / Data Licensing: support@creditconsensusindex.com
Privacy: support@creditconsensusindex.com